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Frequently Asked Questions (FAQ)

Be sure to check out these commonly asked questions.

1. Member vs. Non-Member Rate
Question: I'm trying to register for an event or post a job to the jobbank, but my profile shows me as a non-member eventhough I'm a registered member. What do I do to correct this issue?

Answer: 1. The email address you use must be the email address you list on your SMPS Atlanta profile, otherwise it will not recognize you as a member. To solve this problem, update your profile by clicking on the following link: Update Profile

2. Infoblast
Question: Why am I not receiving the infoblast?
Answer: An infoblast is sent to all SMPS Atlanta members on a weekly basis. We have found that spam filters sometimes keep this information from reaching members. Therefore, in an effort to resolve this issue we ask members take the following steps:

1. Ask your IT Administrator to do a search for emails in your spam filter with the subject line "SMPS Atlanta". The email will come from admin@smpsatl.org, but will be sent through constant contacts.
2. If the email was in your spam filter, then ask your IT Administrator to allow emails sent to your email address with the subject line "SMPS Atlanta" sent from "admin@smpsatl.org".
3. If you do not find an email with that subject line, email info@smpsatl.org and ask them to make sure you are on the list to receive these emails.
4. If you are on the list and your IT Administrator has set these parameters, contact webmaster@smpsatl.org to discuss other options.

3. Update Membership Information
Question: How do I update my contact information? [i.e. moved to anther company, changed addresses, email, etc.
Answer: You will need to visit the National SMPS website and update your information.  Here is the link: http://www.smps.org/AM/Template.cfm?Section=Login&template=/Security/Login.cfm.  Type in your member number and then your first initial and then last name for your password.  Click on the option that says “Change of Information Form”. 

4. Event Receipt
Question: How to print a receipt for a past event?
Log into 123 using your email address and you can access receipts from all recent events that you attended. Select the past event and there should be an option for you to "Print Receipt".

SMPS Atlanta Profile

Important information:

Your profile's email address determines if you are member or non-member.